SafeHouse Accredited

Have you ever stopped to think if your electrical products are safe?


The consequences of unsafe products can range from electrocution to burning, and even death. 

There is a presence in South Africa that there are a great number of electrical products that are:

  • non-compliant with regulations
  • low in grade and quality
  • unsafe to use by consumers
  • counterfeit

A great number of these products are being bought at attractable prices without the consumer's knowledge of the danger implications associated to these products.

In the last few years SABS and other test certificates or letters of approval by the National Regulator for Compulsory Specifications cannot guarantee that the products are safe and fit for consumer use.

Due to these misfortunes a non-profit association was formed, the SafeHouse Association. The Association is built up of a group of organisations in the electrical industry that aims to do the following:

  • Making consumers aware of electrical codes of conduct
  • Exposing low-grade and unsafe products and services
  • Creating distribution channels for members so to discourage the selling of low-quality products

Why has the Crabtree brand joined SafeHouse?

  • Crabtree is concerned for implementation of the law
  • Crabtree is concerned for their customer safety
  • Crabtree wants to reinforce its reputation for commitment to professional standards and integrity

The Safehouse Code of Conduct

Every SafeHouse member sign a Code of Conduct which commits their members to supply only good-quality products and services. If products or services go against the code of conduct then the company needs to do the following:

  • Inform customers
  • Withdraw the product
  • Replace the product or re-do the service



Related links for more information:

    To get more information on the SafeHouse Association, please follow the link:

    Safety tips from Crabtree Online: 6 Electrical Tips





    • Robert Williams

    6 Electrical Tips

    1. Understand that electricity is dangerous and must be treated with respect. Always consult an Electrician when doing fault repairs or installations. Never do a complete DIY electrical project unless you are experienced with electrical appliances.
    2. Educate yourself about electricity and its products and services so as to enable you to handle it properly. Never be scared to ask when buying electrical products. 
    3. For those who do not have internet access, fall back on buying reputable brands and buying from responsible resellers. Beware of buying on the basis of price alone – the pain of poor quality will be felt long after the pleasure of a low price! It is always a good idea to spend a little more on branded electrical products as they have a traceable reputation and more than likely follow a Code of Conduct when manufacturing their products. Crabtree is one of the leaders in electrical products and is also a respected member of the SafeHouse Association.
    4. Keep electrical products out of reach of children – and this especially includes extension leads, adaptors and sockets. By investing in child proof safety covers, you are educating your family in a safe environment about electricity.
    5. Do not overload electrical sockets with appliances and devices. Many people overload which causes electrical products to burn out, trip your lights or cause house fires. Understand the currents that an electrical product can draw and work within those measures.
    6. Always read and follow manufacturer's instructions. The manufacturer has taken the time to educate you so take the time to listen and learn.
      • Robert Williams